At Jamal Medicos and General Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders
• Communication: To send order confirmations, updates, and notifications
• Customer Service: To respond to your inquiries and provide support
• Prescription Verification: To verify and maintain prescription records
• Payment Processing: To process transactions securely
• Service Improvement: To analyze and improve our services
• Marketing: To send promotional offers (with your consent)
• Legal Compliance: To comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

• Service Providers: Delivery partners, payment processors, and IT service providers
• Healthcare Professionals: For prescription verification purposes
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent for specific purposes

4. Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for data transmission
• Secure payment gateways
• Regular security audits and updates
• Access controls and authentication
• Encrypted storage of sensitive data
• Employee training on data protection

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Personalize your experience
• Measure marketing campaign effectiveness

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Objection: Object to certain data processing activities
• Portability: Request transfer of your data to another service
• Withdraw Consent: Opt-out of marketing communications

To exercise these rights, contact us at support@jamalmedicos.com or call +92 316 2912738

7. Data Retention

We retain your information for:

• Account Data: As long as your account is active
• Transaction Records: 7 years (as per legal requirements)
• Prescription Records: 5 years (as per pharmaceutical regulations)
• Marketing Data: Until you unsubscribe

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

For privacy-related questions or concerns: